Privacy Policy

1. Introduction and Data Controller

This Privacy Policy describes how Trexalonkhor ("we," "us," or "our"), operating the website trexalonkhor.world, collects, uses, stores, and protects your personal data when you visit our website or place an order for our product Alevatrix.

Data Controller contact details:

2. Data We Collect

We collect the following categories of personal data:

• Identity data: first name, last name.
• Contact data: email address, phone number.
• Communication data: messages you submit via our order form.
• Technical data: IP address, browser type, operating system, pages visited, time spent, referring URLs.
• Cookie data: preferences and identifiers stored via cookies (see our Cookie Policy).

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance: processing necessary to fulfill your order and communicate order details (Art. 6(1)(b) GDPR).
• Consent: for analytics and marketing cookies, and for any optional communications (Art. 6(1)(a) GDPR). You may withdraw consent at any time.
• Legitimate interests: for security, fraud prevention, and improving our website (Art. 6(1)(f) GDPR).
• Legal obligation: where required by applicable US or international law (Art. 6(1)(c) GDPR).

4. Purposes of Processing

We use your data for:

• Processing and fulfilling your orders for Alevatrix.
• Communicating with you about your order status and inquiries.
• Improving the performance and usability of our website.
• Complying with legal and regulatory requirements.
• Preventing fraud and unauthorized activity.
• Sending relevant communications, if you have provided consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Order and contact data: retained for 3 years from the date of your last interaction, unless a longer period is required by law.
• Technical and analytics data: retained for up to 26 months.
• Cookie consent records: retained for 12 months.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

• Service providers: shipping carriers and logistics partners who help fulfill your orders, strictly under data processing agreements.
• Analytics services: that help us understand website usage, only with your consent.
• Legal authorities: if required by applicable law, court order, or government authority.

7. International Data Transfers

Our primary operations are in the United States. If you access our website from outside the US, your data may be transferred to and processed in the US. For users located in the European Economic Area (EEA), such transfers are conducted under appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data, subject to legal retention obligations.
• Restriction: request that we limit processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.
• Withdraw consent: revoke your consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at the details provided above. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include encrypted communications (HTTPS), access controls, and regular security assessments. No transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and products are intended for adults aged 18 and older. We do not knowingly collect personal data from individuals under 18. If we become aware that a child has provided data to us, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be communicated by updating the "Last updated" date at the top of this page. We encourage you to review this page regularly.

12. Contact and Complaints

For questions about this Privacy Policy or to exercise your rights, contact us at:

If you are in the EEA and believe your data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority.